Effective Communication

Product Details
Author(s): Kimberley Turner Rush
ISBN: 9781644965368
Edition: 1
Copyright: 2021
Available Formats
Format: GRLContent (online access)

$94.50

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Overview of
Effective Communication

Discovery

In this text, we will learn about the components of business communication, how those components affect all of our communication, both professional and personal.  We will discuss ways in which we can improve our communication style based on our audience and how to effectively overcome barriers to communication. We will apply our learning to real-life scenarios using case studies that illustrate both the good and bad in how business and society communicate. Using the knowledge gained from this text, we will be able to successfully analyze the ways in which business communicates with not only target markets but with internal and external business constituents. 

Table of Contents

Chapter 1: Fundamentals of Business Communication


Chapter 2: Legal and Ethical Considerations of Business Communication


Chapter 3: Piecing It Together


Chapter 4: Cross-Cultural Communication


Chapter 5: Diversity Case Study


Chapter 6: Listen to Communicate


Chapter 7: Listening Case Study


Chapter 8: Effective Business Writing


Chapter 9: Effective Presentation Skills


Chapter 10: Delivering Effective Presentation