This book reflects on the key decisions to be made in operations management. There are no perfect answers, and every situation will involve different decision-making criteria. Furthermore, most decisions are not independent, meaning a choice made on subject A will have impacts either currently or in the future on subject B. The decision-making process is interlaced and great operational leaders understand the connectivity and can anticipate the impacts of their choices across organizational boundaries. My hope is that this text will provide you with some models and examples for decision making into the operational environment and by engaging in this course, you are better prepared, more confident, and most importantly, you have increased passion and eagerness to advance your career as an operations manager.
Module 1: Operations Management 101
Module 2: Competing in Global Supply Chains
Module 3: Design of Products & Services
Module 4: Design of Process and Layout
Module 5: Project Management and Risk Mitigation
Module 6: Location Strategy
Module 7: Inventory Management
Module 8: Forecasting, Planning & Scheduling
Module 9: Strategic Sourcing
Module 10: Capacity Planning and Constraint Management
Module 11: Maintenance & Reliability
Module 12: Lean Operations
Module 13: Quality & Six Sigma
Module 14: Warehousing, Distribution & Order Fulfillment
Module 15: Human Resources & Talent Management
Module 16: Your Career in OM - Conclusions